Terms of Service

Effective Date: June 24, 2026

Last Updated: July 2, 2026

Company: Rao Ventures LLC

Contact: contact@raoventures.net

1. Agreement to Terms

These Terms of Service ("Terms," "Agreement," or "TOS") constitute a legally binding agreement between you ("User," "you," or "your") and Rao Ventures LLC ("Company," "we," "us," "our," or "Svastha"). By accessing, downloading, installing, or using the Svastha mobile application (the "App"), you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you may not use the App. Your continued use of the App signifies your acceptance of these Terms as amended from time to time.

2. User Eligibility & Account Responsibility

2.1 Age & Legal Capacity

You represent and warrant that:

• You are at least 18 years old (or the age of majority in your jurisdiction)

• You are legally capable of entering into a binding agreement

• You are using the App for personal, non-commercial purposes (except where explicitly permitted)

2.2 Account Creation & Security

• You are responsible for maintaining the confidentiality of your account credentials (email, password)

• You are solely responsible for all activity that occurs under your account

• You must notify us immediately of any unauthorized access or security breach by contacting contact@raoventures.net

• We are not liable for any loss or damage resulting from your failure to protect your credentials

2.3 Account Information Accuracy

You agree to provide accurate, current, and complete information when creating an account and to update such information promptly if changes occur. False or misleading information may result in account suspension or termination.

3. Subscriptions & Payment Terms

3.1 Subscription Tiers

Svastha offers both free and premium subscription tiers with varying levels of access to features. Premium features (e.g., AI-powered insights, advanced reflections) require an active paid subscription.

3.2 Recurring Billing & Auto-Renewal

• Premium subscriptions are billed on a recurring basis (monthly or annually, as selected)

• Your subscription will automatically renew unless canceled before the renewal date

• Apple will charge your Apple ID (for App Store subscriptions) or Google will charge your Google account (for Google Play subscriptions) on the renewal date

• You are responsible for managing your payment method and ensuring sufficient funds are available

3.3 Billing Cycle & Charges

• Billing occurs on the date your subscription begins and on each anniversary or monthly date thereafter

• Charges are in USD (or your local currency, as applicable)

• You agree that your payment method issuer's billing confirmation is sufficient receipt for charges

3.4 Cancellation & Refunds

• You may cancel your premium subscription at any time via the App's settings (Profile > Subscription > Manage).

• Cancellation takes effect at the end of your current billing period; you will retain access to premium features until the paid period expires.

• For subscriptions purchased through the Apple App Store or Google Play Store, subscription management, cancellations, and refunds are handled through your store account settings. See Section 3.7 for details.

• No refunds or credits are issued for partial subscription periods or unused features, except where required by law or the app store's refund policies.

3.5 Subscription Changes

• We may change subscription pricing with 30 days' notice

• Existing subscribers will be notified of pricing changes; continued use signifies acceptance

• You may cancel before the new price takes effect to avoid charges

3.6 Failed Payments & Account Suspension

• If a payment fails, Apple or Google will attempt to re-bill your payment method according to their retry policies

• If payment fails after multiple attempts, your subscription may be suspended

• You remain responsible for all charges incurred before suspension

3.7 App Store Subscriptions

• All subscriptions are purchased through the Apple App Store or Google Play Store and are subject to the store's terms and policies. Billing receipts, refunds, and subscription management are processed by the store and must be managed through your Apple ID or Google account settings.

• For subscription issues or refund requests, contact Apple or Google through their respective store support; you may also email contact@raoventures.net for assistance.

4. Intellectual Property Rights

4.1 Company's Intellectual Property

• All content in the App (scriptures, translations, designs, logos, code, artwork, etc.) is owned by or licensed to Rao Ventures LLC

• The App and its contents are protected by copyright, trademark, and other intellectual property laws

• You may not reproduce, distribute, modify, or create derivative works from the App's content without explicit written permission

4.2 User License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

• Download and install the App on your personal devices

• Access and use the App for personal, non-commercial use only

• Store downloaded scripture content on your device for offline access

Additionally, your use of the App is subject to the standard End User License Agreements (EULA) provided by the platform operators:

• Apple App Store (iOS): Your license is governed by Apple's Standard EULA: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

• Google Play Store (Android): Your license is governed by Google Play Terms of Service / Standard License Agreement: https://play.google.com/about/play-terms.html

4.3 Restrictions

You may not:

• Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the App's source code

• Modify, adapt, or create derivative works

• Rent, lease, lend, or sell the App

• Use the App for commercial purposes without authorization

• Remove copyright, trademark, or other proprietary notices

• Use the App to develop competing products or services

4.4 User-Generated Content

• Reflections and notes you create remain your intellectual property

• By submitting content to the App or to Svastha support, you grant us a non-exclusive, royalty-free, perpetual license to use, store, and process that content for service improvement, backup, and feature development

• You represent and warrant that your content does not infringe third-party rights and complies with applicable law

5. Prohibited Conduct

You agree not to:

• Use the App for any unlawful purpose or in violation of any applicable law or regulation

• Upload, post, or transmit any content that is:

• Defamatory, threatening, abusive, harassing, or hateful

• Obscene, pornographic, or sexually explicit

• Infringing on third-party intellectual property rights

• Malicious, deceptive, or fraudulent

• Promoting illegal activities, violence, discrimination, or harm

• Attempt to gain unauthorized access to the App, other accounts, or systems

• Introduce malware, viruses, worms, or other harmful code

• Interfere with or disrupt the App's operation or servers

• Use the App in a way that imposes unreasonable load on infrastructure (e.g., automated scraping, DDoS attacks)

• Harass, intimidate, or abuse other users

• Impersonate any person or entity

5.1 Content Moderation & Enforcement

We moderate content (including AI-generated outputs) to keep the App safe and compliant with applicable laws. Moderation may include automated detection, human review, temporary removal, or account restrictions. Examples of enforcement actions include content removal, rate limits, temporary suspension, or permanent account termination for repeated or severe violations.

If we take action against your content or account, we will provide a notice describing the reason and (where feasible) steps to appeal. To appeal, follow the instructions in the notice or contact contact@raoventures.net. We may retain records of moderation actions for safety, abuse prevention, and legal compliance.

6. Disclaimers: General Wellness & Health

6.1 Not Medical Advice

CRITICAL DISCLAIMER: The Svastha App provides general wellness information, scripture study, and AI-generated insights for informational and educational purposes only.

THE APP IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, TREATMENT, OR CARE. The information, content, and features provided are not intended to:

• Treat, cure, prevent, or mitigate any disease or health condition

• Replace consultation with a licensed physician, mental health professional, or other qualified healthcare provider

• Be used as the sole basis for any medical or health decision

6.2 Health Conditions & Use with Caution

• If you have any medical condition, mental health concern, or are taking medications, consult a healthcare provider before using wellness features

• Do not use the App if you are experiencing a mental health crisis; contact emergency services or a crisis hotline immediately

• Mindfulness practices may not be suitable for everyone (e.g., individuals with certain psychiatric conditions); seek professional guidance if unsure

6.3 AI-Generated Content

We use AI models to generate optional features including verse clarification, suggestions, and content summaries. AI-generated outputs:

• Are generated automatically and may not be accurate, complete, or aligned with your beliefs or official scriptural interpretations

• Are not a substitute for professional consultation, theological guidance, or official scriptural sources

• Should be verified against authoritative sources before being relied upon for decisions

• May reflect limitations and biases of the underlying AI models

6.4 Pandemic & Emergency Information

• If the App contains information related to pandemics, health emergencies, or public health topics, refer to official government health agencies (WHO, CDC, local health departments) for authoritative information

7. Limitations & Disclaimers

7.1 App Provided "As-Is"

The App and all content are provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, Rao Ventures LLC makes no representations or warranties of any kind, express or implied, including:

• Non-infringement of third-party rights

• Title, accuracy, completeness, or merchantability

• Uninterrupted or error-free operation

• Fitness for a particular purpose

7.2 Internet & Device Requirements

• The App requires an internet connection (except for offline scripture content)

• We do not warrant continuous or uninterrupted service

• Downtime for maintenance, updates, or emergency repairs is permitted without liability

7.3 Third-Party Services

• The App integrates with Supabase, Google Gemini, OpenAI, RevenueCat, Vexo Analytics, and Expo Insights.

• We are not responsible for third-party outages, data breaches, or service failures

• Third-party terms of service apply; you are responsible for reviewing them

7.4 Content Accuracy

• While we strive for accuracy, scripture translations, historical information, and educational content may contain errors

• We do not warrant the accuracy of user-generated content (reflections, notes)

• Errors or inaccuracies in the App do not constitute grounds for liability

8. Limitation of Liability

8.1 Cap on Damages

To the fullest extent permitted by law, Rao Ventures LLC, its officers, directors, employees, and agents shall NOT be liable for:

• Any indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of data, reputational harm, or loss of use

• Any direct damages in excess of the total amount you paid for the App in the 12 months preceding the claim (or $0 if you have not made any payment)

8.2 Excluded Damages

The following are excluded from liability even if the Company has been advised of their possibility:

• Loss of access to the App or App features

• Health complications or adverse effects from using the App

• Decision made based on App information that later proves incorrect

• Third-party claims related to your use of the App

8.3 Jurisdiction Limitations

Some jurisdictions do not permit limitation of liability. If you reside in such a jurisdiction, this limitation applies only to the extent permitted by law.

9. Indemnification

You agree to indemnify, defend, and hold harmless Rao Ventures LLC, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the App in violation of these Terms

• Your violation of applicable law or third-party rights

• Your user-generated content or activity

• Any unauthorized access to your account

10. Account Suspension & Termination

10.1 Suspension for Violations

We may suspend your account immediately without notice if:

• You violate these Terms or our Privacy Policy

• We detect fraudulent activity or payment disputes

• Your account is used for unlawful purposes

• You engage in prohibited conduct (harassment, abuse, etc.)

10.2 Termination of Service

We may terminate your account and/or discontinue the App or specific features at any time, with or without cause, with 30 days' notice (except for violations of law or these Terms, which may result in immediate termination).

10.3 Data Upon Termination

• Upon account termination, we will delete your data within 30 days per our Privacy Policy

• You are responsible for backing up any important data before deletion

• Some data may be retained for legal, tax, or fraud prevention purposes

10.4 Your Right to Terminate

You may delete your account at any time via the App's settings (Settings → Account → Delete Account) and follow the in‑app prompts. If you cannot access the in‑app deletion flow, send a request to contact@raoventures.net from the email address associated with your account with the subject line "Delete my account". We will verify your identity before processing the request.

Deleting your account will remove your profile, reflections, and personal content from our active systems. Some information may be retained for legal, tax, or fraud‑prevention reasons as described in our Privacy Policy. Deleting your account does not automatically cancel subscriptions purchased through the Apple App Store or Google Play Store — to stop recurring charges, cancel the subscription through your App Store / Google Play account or contact us for assistance. Refunds for store‑managed subscriptions are handled by the store according to their policies.

If you used a third-party sign-in method (for example, "Sign in with Apple" or Google sign-in) and you revoke access with that provider, that action does not automatically delete your Svastha account. To remove your account from our service, use the in‑app deletion flow or contact us as described above.

Account deletion is permanent and cannot be undone. We may retain anonymized, aggregated, or limited billing records and logs for the purposes described elsewhere in these Terms and our Privacy Policy. Deleted accounts and associated personal content cannot be restored once the deletion process is complete.

11. Governing Law & Dispute Resolution

11.1 Governing Law

These Terms are governed by and construed in accordance with the laws of [JURISDICTION], without regard to its conflict of law principles. The UN Convention on Contracts for the International Sale of Goods does not apply.

11.2 Arbitration & Dispute Resolution

Any dispute arising from these Terms or your use of the App shall be resolved through binding arbitration (except for injunctive relief), conducted in English, administered by [ARBITRATION_BODY] (e.g., American Arbitration Association). Fees are split equally unless law provides otherwise.

Class Action Waiver: You agree NOT to pursue claims as a class action, collective action, or representative action. All disputes must be resolved individually.

11.3 Jurisdiction & Venue

If arbitration is not enforceable, disputes shall be resolved in the courts located in [JURISDICTION] and you consent to personal jurisdiction in those courts.

11.4 Claims Deadline

Any claim must be brought within 1 year of the date the claim arises, or be forever barred.

12. Service Modifications & Availability

• We reserve the right to modify, suspend, or discontinue the App or any feature at any time

• We may provide updates, patches, and new versions; you agree to install updates to continue using the App

• No liability arises from temporary outages, maintenance, service modifications, or discontinuation of features

13. Severability & Entire Agreement

13.1 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, severed. The remaining provisions shall continue in full force and effect.

13.2 Entire Agreement

These Terms, combined with our Privacy Policy and any other terms you agree to, constitute the entire agreement between you and Rao Ventures LLC regarding the App and supersede all prior negotiations, representations, and agreements.

13.3 No Waiver

Failure to enforce any provision does not constitute a waiver of that provision or any other provision.

14. Third-Party Beneficiaries

These Terms are for the sole benefit of you and Rao Ventures LLC. No third party has any right or claim under these Terms except as expressly stated (e.g., Apple and Google as required by their app store terms).

15. Export Compliance

The App may be subject to export control laws. You agree not to export or re-export the App to prohibited countries or entities or for prohibited end-uses (e.g., weapons development) as determined by applicable law.

16. Contact Information

For questions regarding these Terms, requests for modifications to your account, or to report violations:

• Email: contact@raoventures.net

• Mailing Address: 5900 Balcones Drive Ste 100, Austin TX 78731, USA

• Phone: +1 (737) 434-0575

• Website: https://svastha.co

17. Changes to Terms

We may update these Terms periodically. We will notify you of material changes by:

1. Updating the "Last Updated" date on this page

2. Posting the revised Terms in the App

3. Requesting your explicit acceptance before the changes take effect (if material)

Your continued use of the App after notification constitutes acceptance of the revised Terms.